Approval Authority: Senate
“Harriet Lewis”

Policy Statement

York University shall make reasonable and appropriate accommodations and adaptations in order to promote the ability of students with disabilities to fulfill the academic requirements of their programs. 

The nature and extent of accommodations shall be consistent with and supportive of the integrity of the curriculum and of the academic standards of programs or courses.

Provided that students have given sufficient notice about their accommodation needs, instructors shall take reasonable steps to accommodate these needs in a manner consistent with the guidelines established hereunder. 

‘Disabilities’ shall be defined as those conditions so designated under the Ontario Human Rights Code in force from time to time, and will in any event include physical, medical, learning, and psychiatric disabilities.

Approved by Senate 1991/06; Revised by Senate 2005/02/24 as “Policy Regarding Academic Accommodation for Students with Disabilities”


1.   Identification of students requiring academic accommodations

1.1 Students with disabilities who require accommodations shall, in a timely manner, provide the relevant medical, psychoeducational or psychiatric documentation to the appropriate York University office for students with disabilities to qualify for accommodations.

1.2 The University’s offices for students with disabilities will assist students in the identification of particular aspects of courses that might present barriers to them and will work with them to identify the appropriate accommodations, provide supportive documentation, and assist the students and instructors in providing/obtaining accommodations.

 2.   Instruction-Related Accommodations

2.1 Types of accommodations may include, but are not limited to:

1. Timely provision of reading lists and other course materials to allow for alternate format transcription;
2. Alternate format transcription;
3. Alternate scheduling for the completion of course, project, thesis work or competency examinations;
4. Extensions to program completion time limits;
5. Use of assistive devices or auxiliary aids in the classroom/laboratory/field (e.g., FM systems worn by course instructors;  computerized notetakers in the classroom);
6. Use of oral and visual language interpreters and/or notetakers in the classroom;
7. Permission for audio recording of lectures;
8. Permission for video-taping of lectures;
9. Special seating, wheelchair accessible tables;
10. Adjustments to lighting.

3.  Accommodation in Examinations and Evaluation

3.1 Test/exam accommodations may include, but are not limited to:

1. alternate scheduling of examinations and essays;
2. alternate forms of assessment;
3. extended time to complete tests/examinations;
4. use of special equipment (computer, assistive technology,  etc.);
5. use of special facilities (alternate test/exam room and proctor) and/or examinations in alternate formats (e.g. audio tape, Braille, etc.).

3.2 Whenever possible, the usual procedures for writing tests and examinations shall be followed.

4.  Accommodations Agreements

4.1 Students and instructors shall wherever possible agree to the appropriate accommodations.

4.2 In cases where the instructor and the student cannot agree about the provision of accommodations, the instructor shall discuss the recommended accommodations with an advisor from the office for persons with disabilities.   If they are unable to reach an agreement, the Chair of the Department and/or Associate Dean or Dean of the Faculty shall be consulted.

4.3 In cases where the disagreement remains unresolved, a mediative process will be implemented by the Dean of the student’s Faculty.

Alternate Exam Procedures for Glendon Courses

Download Alternate Exam and Tests Package

Procedures are in place to facilitate the process for arranging alternate exam accommodations for students with disabilities. Students, course directors, administrative staff and the disabilities counsellor will be expected to follow the procedures as outlined below.

Step-by-Step Procedures

The procedures and responsibilities are numbered in the order to be executed:

1. The student registers with the Disabilities Counsellor at Glendon’s Counselling and Disabilities Services.
2. The Disabilities Counsellor gives the Alternate Exam package to the student. The package includes:

i) contact information for alternate exams;
ii) Student Guidelines and Responsibilities;
iii) Exam Policies and Procedures;
iv) Alternate Exam Agreement Form;
v) Course Information Form; and
vi) Alternate Exam Rescheduling Request Form.

3. The student signs the Alternate Exam Agreement form (AE-1) and gives it to the Disabilities Counsellor.
4. The Disabilities Counsellor files the signed Alternate Exam Agreement form.
5. The Disabilities Counsellor prepares a special accommodations letter for the student and sends a copy to the Coordinator of Alternate Exams.
6. The student gives a copy of this letter to each course director. Note: It is the responsibility of the student to update the Disabilities Counsellor if courses are added throughout the year.
7. The student checks course outlines for exam dates and then completes a Course Information form (AE-2) for EACH course requiring special accommodation. Even if all exam details are not known it is preferable that the student submits the forms to the Coordinator as early in the term as possible. The student has the option to meet with Course Directors for those courses requiring special accommodation.
8. The student submits the completed forms to the Coordinator at the beginning of the term.
9. The student submits missing exam information to the Coordinator when it is known.


10. If the student i) cannot write the exam at the same time as the rest of the class, or ii) has missed an alternate exam and requires rescheduling, he/she must arrange another alternate date and/or time with the Course Director.
11. The Course Director signs the Alternate Exam Rescheduling Request form (AE-3) approving the alternate date and time.

12. The Coordinator sends the details (date, time) of the alternate exam to the Course Director by email for confirmation.
13. The Course Director confirms the details by return email.
14. The Coordinator schedules an invigilator, books a room, and arranges for any special aids.
15. The Coordinator sends the booking confirmation to the student.
16. The Course Director sends the exam with exam booklets and/or scantron sheets to the Coordinator at least 2 days before the scheduled exam.
17. The student writes the exam.
18. The Coordinator delivers the written exam to the Course Director or Department. If an incident has occurred during the exam, the Course Director will also receive a copy of the Invigilator’s Report Form.

Contact Information

For scheduling information, booking and changes contact the Coordinator of Alternate Exams/Tests:

Patricia Cassan
Student Services
C115 York Hall
416 736-2100 ext. 88179

For questions relating to academic exam/test accommodation, contact:

Glendon Career and Counselling Centre
Glendon Hall
416 487-6709