If you have previous academic credit in computer science or information technology you may be eligible for advanced standing. If these courses are indicated on the transcripts that you submit when you apply, we will automatically look for these credits. If you have taken courses but have not submitted the relevant transcripts you will need to get copies and leave them with the programme assistant in room 241 York Hall.

Normally you are expected to complete the two half courses in computer science or information technology before September of your second year.

Any of the computer science courses offered at York University can be used to fill the requirement. You can also take the following Glendon courses in Information Technology or their equivalent: GL/ITEC 1010 3.0 Information and Organization and ITEC 1011 3.0 Information Technologies or ITEC 2915 3.0 and ITEC 2925 3.0 Computer Usage & Software Applications I & II .

Students normally choose courses that fit their schedules and reflect their previous experience and interest.

Course Objectives

Learning to write professionally is partly a matter of learning new ways to pattern language and partly a matter of changing existing habits. Writing professionals are responsible for every aspect of language production: spelling, punctuation, accuracy, and layout on the page. One of the goals of this course is therefore to make sure that students understand the conventions of administrative writing and learn to correct errors of grammar, usage, and style in their own work and in the work of others.

Learning to write for an organization also means learning to express what someone else has to say and to speak with the voice of the organization. To do this, a writer needs to be able to adapt his or her style and tone to the task at hand. This course will help students develop this flexibility through discussions of the elements which affect tone and style.

Above all, a professional writer needs to be able to define the information that should go into a given document for a given audience. The writing assignments in this course are designed to develop this ability to solve problems through writing.

Course Objectives

This course builds on the skills and knowledge acquired in TRAN 3310.04, Problems in Professional Writing. The focus is on understanding the relationship between audience, function, style, and format. Students will learn to direct their writing to a given audience, gather information as required by various workplace situations, begin to learn the basics of graphic design for typography and layout, and develop the skills required by team and project writing.

Because writing in administrative, business, and technical fields requires a different kind of research and a different style from academic writing, students will work on a major project suitable for presentation in a writing portfolio.

Course Objectives

This course focuses on creating documentation for computers. Using an actual
software product developed for business, you will work through the development of a user manual by following a project plan. Topics covered in this course are:

• genres and types of user documentation
• audience analysis
• documentation planning
• technical accuracy and user-context accuracy
• software tools for successful documentation
• online, hypertext and hypermedia problems and research

Course Objectives

The purpose of this course is to provide you with an understanding of information technology used in a wide range of business environments. You will analyze and document the information systems of a business and present
your findings in a written report and oral presentation.

The course is designed to teach important project management skills,
including the development of a project charter, project plan, draft and
final recommendation reports.