In keeping with York University’s provisions for shifting all but required services off-campus, as well as Health Canada’s recommendations regarding social distancing, personal counselling services are being provided remotely through a confidential telephone/video counselling platform. Our regular hours of operation remain the same.

How to Access Services

Should you be interested in speaking with a counsellor for support, please call 416-736-5297. If the line is busy, please wait for a few minutes and try again. Our hours of operation can be found in the Contact Us section at the bottom of the page.

All counsellors at Accessibility, Well-Being & Counselling are registered clinicians who have experience working with a diverse student population. With that said, AWC recognizes that students may desire to meet with a counsellor with whom they share the same or similar identity/ background.

Students are welcome to express their preference to meet with counsellors of a particular identity (e.g. male, female, Black-identifying, LGBTQ+-identifying, etc.). Please alert reception to your preference at the time of booking. We will do our best to ensure that these preferences are met in a timely manner.

Additional counselling/crisis/support lines you can reach out to include:

Additional Updates on COVID-19:

From York University:

AWC appreciates your patience and flexibility as we move to respond to this evolving situation. Thank you for your cooperation.

GLENDON ACCESSIBILITY SERVICES remains open to support you virtually. We can arrange to connect with you by email, phone, or Zoom. Drop-in hours have been cancelled. To make an appointment, please email Larissa Lopez at

The Alternate Exam/Test Centre has currently suspended operations. Students whose accommodations include extended time for on-line tests and exams can refer to to assist their instructors with set up. Please also forward your letter of accommodation to your instructors when this is the case.

Study at Glendon's unique bilingual Business Administration & International Studies dual degree program.


The Accessibility, Well-Being and Counselling (AWC) Centre offers a variety of services for Glendon students. These services include personal counselling and accessibility services for students with learning disability, mental health disability or physical, sensory and medical disability.

Personal Counselling

If you are experiencing personal difficulties and would like to speak with an experienced personal counsellor, please contact us to set up an appointment. All information that is shared with any of our counsellors are confidential. No information will be disclosed to the third parties without your written consent. Please see Privacy Policies for more information.

To book an appointment, please call 416-487-6709 or drop by in person.

Glendon Accessibility Services

Glendon Accessibility Services provides academic accommodation and support to students with disabilities in accordance with the Ontario Human Rights Commission’s Policy on accessible education for students with disabilities and York University Senate Policy on Academic Accommodation for Students with Disabilities.

Students will be contacted about scheduling an appointment with the accessibility counsellor once their information ( disability-related documentation and registration form) have been received.

To register with Glendon Accessibility Services: Students must provide BOTH the disability-related documentation AND complete our online registration form. For more information about documentation requirements please visit the Disability Related Documentation page. For more information about the registration process and to complete the student registration form please visit the Registering with Accessibility Services page.