Requesting Software


All labs and classrooms have computers preloaded with software. Faculty members who need specific software for teaching purposes can make a request to have the software installed in the labs and classrooms.


Faculty members.

How to request the service

All requests should be sent to helpdesk –, with a copy sent to your departmental director. The following information has to be included in your request:
  • The name of the software
  • The name of your course
  • The name of your department
  • The maximum enrollment for the course and
  • If you would like your request to be considered for ITS funding please provide a rational for the request.
Some important dates:
  1. Requests must be received by July 15th for the Fall term consideration
  2. Requests must be received by November 15th for the Winter term consideration
  3. Requests must be received by March 15th for the Summer terms consideration


When and where applicable, payments can only made using a York University budget number.


ITS centrally collects and installs software used in teaching and obtains the academic discount from software vendors for use in labs and classrooms.


Glendon ITS Helpdesk: Email: Phone: 416-487-6700

last updated: 2015-05-12 12:32:52