Accessibility, Well-Being and Counselling

Crisis intervention

If there are immediate concerns about someone’s safety, whether that be your or someone else’s safety – call 911.

Examples of crises that you may need immediate assistance with:

Suicidal thoughts
Acute emotional distress of an overwhelming nature
Thoughts about harming another person
Recent assault or abuse
Concern about your safety
Hallucinations and delusions
Recent death of a loved one
Witnessing or experiencing a traumatic event

Outside of office hours, please refer to additional community resources below.

Information for Faculty and staff visit: https://www.glendon.yorku.ca/student-affairs/draft-new-student-affairs/assisting-students-distress/

or Connect with KEEP.MESAFE by dialling 1-844-451-9700 at any time and identifying yourself as a staff or faculty member from York University for consultative support. Find more details in the Staff & Faculty Program Reference Guide (PDF).

Community Resources

Resource databases

These sites offer information and Web links to agencies and services throughout Ontario. The databases provide a keyword search, similar to a library database search. Being specific will result in more tailored results. For example, if you seek counselling for alcohol abuse, you would type in “addiction” or “substance abuse.”

211 COMMUNITY CONNECTION

Information about community and social services in the city of Toronto. Dial 211 in the 416 and 647 area codes (no charge). You can also access it online at 211toronto.ca.
PROGRAM ORGANIZATION SEARCH

Information about community and social services in Halton/Peel Region, with links to several other similar databases for services in communities such as Hamilton, York Region, Durham Region, Peterborough and more, please click the following link: search.hipinfo.info.

Phone lines & Crisis intervention

GOOD 2 TALK

Free, confidential helpline providing professional counselling and information and referral for mental health, addiction and well-being to post-secondary students in Ontario 24/7/365

https://www.guard.me/keepmesafe.php

- Connect with KEEP.MESAFE by dialling 1-844-451-9700 at any time.

Emergency Department | CAMH

GERSTEIN CRISIS CENTRE

24-hour community-based mental health crisis service

TORONTO DISTRESS LINE

GTA distress line, free and confidential support. Provide emotional support and suicide prevention, intervention and postvention

Information about community and social services in Halton/Peel Region, with links to several other similar databases for services in communities such as Hamilton, York Region, Durham Region, Peterborough and more, please click the following link: search.hipinfo.info.